Refund terms

Last updated: October 5, 2026

This website does not take payment. Nothing is charged here, so there is nothing to refund on anything sent through this page. This policy covers amounts paid later, directly to us, and it is published in advance so the rules are known before anyone pays anything.

Before work begins

If you cancel before we have begun, any deposit paid to secure the order or booking comes back in full, within 10 business days of a written request, to the originating account.

After work has begun

Cancelling after work has started returns whatever has not been committed to materials or labour. Any deduction is itemised in writing before the refund goes out.

If we fail to deliver

If we cannot deliver what was agreed, for any reason attributable to us, every amount you paid is returned in full, with no deduction and no administrative fee.

How to ask

Send the order reference to contact@iuleamargina.online. Receipt is confirmed the same business day, with the date the refund will be paid.